Student Community Manager
Employment Status: Full time
Reports to: Program Director
Program analytics, measurement, and strategy
Working with Program Director, identify active student participation metrics and targets in line with Path with Art’s Strategic Plan
Build and maintain a model to forecast the detailed performance metrics needed to achieve the targets
Help develop strategies and action plans to achieve the targets
Track and report actual performance on a weekly basis
Analyze root causes of performance shortfalls and identify specific actions to improve performance
Analyze student survey data to evaluate overall program effectiveness and identify areas of improvement
Working with Program Director and evaluation consultant to improve, refine, and analyze program evaluation processes and data.
Student Pathways Initiative management
Working with the Program Director to design, develop, and improve the Student Pathways Initiative (SPI) program
Manage the operation of the SPI programs inclusive of but not limited to: Certificate Program, Student Leadership Opportunities; Student Ambassadors, Speakers Bureau, and Volunteers.
Growing SPI participation by reaching out to existing PwA students to encourage them to join and complete the SPI program
Cultivating participant engagement inclusive of, but not limited to: electronic, in-person, and phone communications with participants, coordination of 2 annual student community meetings, maintenance of regular open-to-all Office Hours, and direct outreach to participants.
Prepare Student Pathways Initiative informational materials for public distribution on Path with Art’s website, newsletter, and in print.
Student registration management and oversight
Oversee the registration process that is led by the Program Coordinators
Ensure systems and materials are updated in a timely manner
Track registration progress daily during registration period to identify potential shortfalls or adjustments needed.
Assist Program Director and Program Coordinators to engage social partners to drive student participation
Student engagement policies, guidelines and training
Working with the Program Director to train teaching artists, creative mentors, and student volunteers in the principles of trauma informed care and PwA policies
Assist in the annual review of PwA policies
Working in tandem with Program Director, supporting the creation, support and facilitation of Arts Partner trainings
Working with Program Director for creating guidelines for working with students
Ongoing training staff and interns on interactions
Develop and produce the Student Handbook
Other responsibilities, as needed
Assist with the ongoing documentation and evaluation of all programs
Organize and take notes at monthly Program Advisory Board meetings
Participate in tabling activities as needed
Attend and assist with fundraising efforts as needed
General support for program activities as requested by the Program Director
Skills & Experience
Ideal candidates will have the following skills and experience:
Five or more years of experience in program analysis and measurement
Excellent written and verbal communication skills
Strong analytic and strategic skills
Experience with Salesforce (including report development) and Excel modeling skills
Experience working with the communities we serve, including those in active recovery from domestic abuse, homelessness, addition, mental illness and other trauma
Proactive, results oriented, problem solver, strong team player
Passionate about Path with Art’s mission and driven to improve program performance and impact
Generally, work is in an office setting but may occasionally be required to perform job duties outside of typical office environment.
Path with Art is an equal opportunity employer. We encourage people from all backgrounds, races, sexual orientation, and gender identities to apply.
Benefits: 100% healthcare coverage including dental and vision available
Time off: Generous paid vacation and sick leave prorated for employment status
Path with Art transforms the lives of people recovering from homelessness, addiction, and other trauma by harnessing the power of creative engagement as a bridge to community and a path to stability.
Path with Art is driven by its Vision: A world where arts engagement is recognized as transformative––connecting the individual with self, the self with community, and communities with society. In this world, the power of arts engagement is available for all.
Since 2008, Path with Art has been at the forefront of a growing international movement that utilizes the power of art as a means to bring dignity, awareness, and healing to the complexities of the issues surrounding homelessness, and recovery from trauma. As a long-time leader in this field, the Path with Art model is currently being sought out and recognized by communities both nationally and internationally.
WHO WE SERVE
We serve low-to-no income adults in active recovery from domestic abuse, homelessness, addiction, mental illness, and other trauma who are working to rebuild their lives. Our students are referred to us by over 30 social service partners. These include housing providers such as Plymouth Housing, the YWCA, and the Downtown Emergency Services Center as well as social service and mental health agencies such as the Community Psychiatric Clinic and Recovery Café.
Path with Art is an equal opportunity employer, and do not discriminate on the basis of race, color, national origin/ethnicity, gender identity, religion, sexual orientation, age or ability, or any other factor made unlawful under applicable fair employment laws.
To apply please send a letter of interest and your resume to email@example.com. Please, no phone calls about this position.